Shipping Information

We’re a small, passionate team working hard to support Blueseventy customers across Canada. Our goal is to get your gear to you efficiently, while staying true to our values of balance, transparency, and real human service.

Order Processing Timeline

Orders typically take 5–10 business days to process and prepare before shipping. We’re not a fulfillment warehouse — we’re a hands-on team juggling many roles, and we take the time to make sure every order is right.

To help us expedite your order, please confirm your height and weight when you receive your Order Confirmation email. This helps us ensure proper sizing and avoid delays.

Seasonal Closures

We take two extended breaks each year to recharge and reset:

• Winter Closure: From mid-December through January
• Summer Closure: Typically one month during July or August

During these periods, order processing and customer support are paused. We’ll always post a banner on our website and update our Contact Us page to keep you informed ahead of time.

Our Preferred Courier

We ship primarily with Canada Post — they offer reliable service across the country, including remote regions. In rare cases (e.g., during a Canada Post strike), we may use Purolator as an alternative.

We do not offer express or next-day shipping, and we don’t offer free shipping. Shipping in Canada is expensive, and while we subsidize part of the cost, we aim to be fair to our network of retailers who also carry Blueseventy products.

Estimated Delivery Times Across Canada

The map below provides a general guideline for delivery times across Canada, including our typical 5–10 business day processing window.

Please note: These timelines are estimates, not guarantees. Once your package leaves our hands, delivery speed is determined by the carrier. While delays are rare, they’re beyond our control.

Looking for Faster Service?

Blueseventy.ca is designed to support customers in regions without a local dealer. If you’re looking for faster service, in-person fittings, or immediate availability, we encourage you to shop through one of our authorized retailers. You’ll find a list at the bottom of this page.

Have a Question About Shipping?

If you have questions about your order, delivery timelines, or anything else shipping-related, feel free to reach out using the form below. We’re a small, hardworking team supporting Blueseventy customers across Canada, and we respond to inquiries Tuesday to Thursday, typically within 2–3 business days (our business days). Depending on when you contact us, your reply may arrive the following week.